Last Updated on January 1, 2025
Information We Collect
We may collect the following types of information to provide and improve our services:
Personal Information:
We collect personal details such as your name, email address, phone number, and profile photo. Additionally, we gather payment information, including credit/debit card details, to process transactions and complete bookings.
Location Information:
To ensure we provide accurate and timely service, we collect real-time GPS location data to identify your service location and connect you to nearby car wash professionals.
Usage Information:
We monitor app activity, features accessed, and user preferences to enhance your experience. This also includes device information, such as the model, operating system, and IP address, to help us troubleshoot and improve functionality.
Communication Data:
We store customer service inquiries and feedback to address any issues or concerns and improve the quality of our service. This helps us respond efficiently to your needs and improve your overall experience.
How We Use Your Information
We use the collected information to:
• Provide car wash services, including booking, scheduling, and payment processing, ensuring a seamless experience for our users.
• Improve the app’s performance and user experience by identifying areas for enhancement and optimizing features.
• Send notifications related to your bookings, promotions, or updates, keeping you informed about important service details.
• Ensure security and prevent fraud by monitoring activity, verifying transactions, and protecting your data from unauthorized access.
Sharing Your Information
We only share your information in the following circumstances:
• Car Wash Professionals: We share limited information, such as your name and location, with car wash professionals to complete the service efficiently.
• Legal Requirements: We may disclose your information when required to comply with laws, regulations, or legal processes, ensuring we meet all legal obligations.
Your Rights
Depending on your location, you may have the following rights:
• Access, correct, or delete your personal data.
• Withdraw consent for data processing where applicable.
• Request data portability.
• Opt out of marketing communications.
To exercise your rights, contact us at [info.togcw@gmail.com].
Data Security
We implement security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be entirely secure.
Retention of Data
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Third-Party Links
Our App may include links to third-party websites or services. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App, and significant updates will be notified to you.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Whizz Company
Email: contact@whizzuae.pro